Exploring patient experiences in the student outpatient clinic - A contribution to learning

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningfagfællebedømt

Objective: To understand how patients experience participation in student encounters. Methods: Qualitative semi-structured telephone interviews with ten cardiac surgery patients who had attended voluntary postoperative consultations in a student outpatient clinic. The interview guide included questions about reasons for and experiences of being part of a teaching situation. Interviews were analysed through inductive thematic analysis where pieces of text in each interview were assigned different codes and condensed into themes. Results: The patients expressed a duality in their reasons for participating in student consultations: (1) a personal need for assurance (safety) and (2) a wish to help students (altruism). Students were perceived as professional and sometimes insecure. Being part of an educational situation was meaningful to the patients because they did not feel objectified. Knowing that there was a backup supervisor made the patients feel safe even though the supervisor was not present during all parts of the consultation. Conclusions: Patients experienced safety, understood their role in all parts of the consultation, and shared a wish to help students learn. Practice implications: A sequential consultation model alternating between student- and supervisor-driven supervision can balance student autonomy and patient safety. This knowledge could guide future patient-centred medical education in student clinics.

OriginalsprogEngelsk
TidsskriftPatient Education and Counseling
Vol/bind104
Udgave nummer11
Sider (fra-til)2756-2762
Antal sider7
ISSN0738-3991
DOI
StatusUdgivet - nov. 2021
Eksternt udgivetJa

Bibliografisk note

Funding Information:
We would like to thank the project nurses Vibeke Laursen and Betina Jeanette Aalling for their help with the inclusion of patients in the study and with practical planning as well as for their participation in and generous provision of information about the student consultations. We would also like to thank the Department of Cardiothoracic and Vascular Surgery at Aarhus University Hospital, Denmark, for granting access during the research period. Finally, we would like to thank the students, the patients and their relatives who were part of this research project and without whom this study would not have existed.

Publisher Copyright:
© 2021 Elsevier B.V.

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