TY - JOUR

T1 - Kontrolkort--et nyttigt, grafisk redskab til analyse af processers variation over tid

AU - Andersen, Stig Ejdrup

AU - Kjaergaard, Johan

N1 - Keywords: Data Collection; Data Interpretation, Statistical; Efficiency, Organizational; Forms and Records Control; Humans; Process Assessment (Health Care); Quality Assurance, Health Care

PY - 2009

Y1 - 2009

N2 - Most hospital work can be seen as linked processes. Designed to examine process performance, control charts allow distinction between two types of variation. While processes that exhibit special cause variation are unstable and should be improved by eliminating special causes, processes exhibiting only common cause variation are predictable and should be improved by fundamental redesign. Control charts are also key tools to monitor such intended changes. This paper provides an overview of the most common types of control charts and the most important interpretation rules. Udgivelsesdato: 2009-Mar-9

AB - Most hospital work can be seen as linked processes. Designed to examine process performance, control charts allow distinction between two types of variation. While processes that exhibit special cause variation are unstable and should be improved by eliminating special causes, processes exhibiting only common cause variation are predictable and should be improved by fundamental redesign. Control charts are also key tools to monitor such intended changes. This paper provides an overview of the most common types of control charts and the most important interpretation rules. Udgivelsesdato: 2009-Mar-9

M3 - Tidsskriftartikel

C2 - 19278613

VL - 171

SP - 895

EP - 898

JO - Ugeskrift for Laeger

JF - Ugeskrift for Laeger

SN - 0041-5782

IS - 11

ER -